You can always select specific sections when requesting a copy of your information. I don't have an active Facebook account. How can I request my personal data stored by Facebook? If you deactivated your account:. If you previously had a Facebook account but it's currently deactivated, you can reactivate your account by logging back into Facebook or by using your Facebook account to log in somewhere else.
Once you re-activate your account, you'll be able to access your information throughout your account or by using the Download Your Information tool. If you deleted your account or have never signed up for one:. If you deleted your Facebook account , you'll no longer be able to access information related to this account. Some information you shared may still appear on other people's Facebook accounts. For example, if you sent someone a message or wrote on their timeline, they may still have their copy of the message or timeline post - similar to an email.
If you don't have a Facebook account but believe Facebook may have information about you, you can contact us to request a copy of your information. Was this helpful? Related Articles. How can I download a copy of my Facebook Page? What categories of my Facebook data are available to me? How do I transfer my information to a service off of Facebook? How do I view my information on Facebook? Terms and Policies. Ad Choices. Include your email address to get a message when this question is answered.
You can't download your request until the thirty days are up. However, if you downloaded the file and a few days later you lose it and would like to grab another copy, the Download a copy link will redirect you to the last Download Archive page, that you arrived at, after the email had been sent and you clicked the Download Archive Link, just before the file download step. Helpful 0 Not Helpful 0.
Submit a Tip All tip submissions are carefully reviewed before being published. Archive requests can only be done once in any day period. Due to the file containing private data, don't request it and definitely don't open it when you are at a public location.
Open it when you are away from this Public network. Related wikiHows How to. How to. Co-authors: 4. Updated: April 2, Categories: Facebook Privacy and Safety. Thanks to all authors for creating a page that has been read 14, times.
Is this article up to date? Yes No. Cookies make wikiHow better. By continuing to use our site, you agree to our cookie policy. About This Article. You Might Also Like How to. Featured Articles How to. Trending Articles How to. Learn more about what categories of your Facebook data are available to you. You can also access information about your Facebook account elsewhere on the platform through the Activity Log, Ads Preferences and Off-Facebook Activity tools, that, altogether, give you access to, and control over, your personal data.
Please note that your file doesn't include content that you've deleted from your Facebook account. Important: If you delete your Facebook account before receiving your account information, we are not able to resend a copy of your information as we no longer retain any information when an account has been permanently deleted.
Our Data Policy has more information about how we collect and use your information, how it's shared and how long we retain it. For more information on how we collect, share and use information, please review our Data Policy.
You can also contact us. To learn more about how you can request content from a Facebook account of a deceased person visit the Help Center. You can submit data access requests through this channel only if you are the rightful Facebook account holder or an authorized representative. How can we help you with your account access issue? My account has been hacked.
My account has been disabled. I can't log into my account. My account is deactivated. If you think your account was hacked, you can secure it by going to the Help Center. To learn more about why your profile may have been disabled and what you can do if you think it was disabled by mistake, please visit the Help Center. When logging into your account by entering your email address and password, you will be redirected to a page that informs you that your account has been disabled.
On-screen instructions can take you through a few steps to request a review. If you need help logging into your account, please visit the Help Center.
To reactivate your account, log into Facebook with your email and password. If you're having trouble reactivating your account, visit the Help Center. Once you've logged into your account, you can use our self-service tools to access and download your information.
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