There's supposed to be 30 days of live chat support, but it's beyond me to be able to get it. Any clues on how to get it?
I've had yet another contact from Cleverbridge suggesting another link, which also led me to no live chat but only to forums. And no contact whatsoever from Acronis. Can it really be this hard? Now I've registered one of your serial numbers and created a support case for you You will be contacted soon!
Someone from support actually rang me, and left a message asking me to ring back. That is AcronisCentral, and option 1 is home and small business support. But without a key number for support, you can't even speak to someone. In the end I tried the sales section on the same number, 3 or 4 times, and Sergey there said ring option 4.
Which I did while I still had Sergey on the other phone. Trick is that there is no option 4. So I still had Sergey on the phone and he said oh, well, what about Perhaps it was too hard for Sergey as well!!!! A guy rang me from India yes, rang me and left a message for me to call back. Which didn't work of course, because you can't actually call technical service, or at least it is well hidden from me as to how to do that.
So I got onto Sergey in corporate sales again, and he told me that when you want support via live chat as part of buying the product, when you get onto the support site, don't click on technical support, click on customer service.
Go figure. I did get onto Madhu in India again, via live chat, and we are most of the way thru recovering the system. He had to go home while part of the recovery was happening, and we'll continue tomorrow. Anyway, I repeat: when you want support via live chat as part of buying the product, when you get onto the support site, don't click on technical support, click on customer service.
I wrote in a similar case to support arcronis but support silent. Just want to share i have the same problem. Key greyed out etc. Bought the SSD one month ago. For some reason Acronis makes it so hard to register. You might think Adata is the 'bad' guy, but no. Acronis True Image 9.
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Just in case I sent you a link to a correct file via private message. Otherwise simply follow this illustrated guide. Went through the process of getting the product and got my key, but when i put my key in the slot, it doesn't appear as an acceptable option and [Activate! Winzip returns a "Central Directory Not Found" error. Is there somewhere else I can download it from?
If that is a special Adata branded free version of True Image, then you can't get it here. You'll need to get it from Adata. The activate key remains greyed out when I copy and paste the sertail number.
All of your conflicting forum information is just sending me round around in circles. I Have the exact same problem. I followed the convoluted instructions, but when I enter the digit serial number, the "activate" button stays greyed out. I swear this AData Acronis software thing is a scam. I bought this drive today, specifically chose this drive because it came with the Acronis software for imaging my existing drive to the new one.
So I registered the package on the Acronis website and received a longer serial number that also did not work. No download offered for the package anymore and the license seems to only be for 1 month as per below. Acronis provides support for the current and immediately preceding versions of the product.
You can look for a solution in Acronis Knowledge base or ask for assistance in our Support Forum. You can also get warranty support for any data recovery issue. I am having the exact same problem.
I received the email with the Serial Number, but entering it does not enable the activation button. I don't even get as far as being asked for any numbers. It's 1. I downloaded this when I couldn't install the paid version. That's what I had installed on this laptop before it crashed, and I have the key. And no new Acronis files or programs turn up anywhere. My laptop is an Asus running windows 7 SP 1. Using VSS Doctor. Does that mean that someone will reply on the original forum page, or contact me somehow?
This is the reply I got from Cleverbridge. It has been completely useless. It just sends me around in the same circles, and I still can't contact support except thru the forums. It's unbelievably bad service. Though I have used Acronis before, so of course I do believe it. Note that this link also contains contact information for Acronis. We recommend that you reach out to them using those options for our additional questions about restoring your system.
Their Technical Support team would be able to best advise you. Sincerely, Bernard A. I went to close all programs with task manager, and there it was. If you have any other trouble downloading acronis true image iso post it in comments and our support team or a community member will help you! Acronis True Image Free Download Registered users can also use our File Leecher to download files directly from all file hosts where it was found on.
Acronis True Image And Windows 10 If you have any other trouble downloading acronis true image iso post it in comments and our support team or a community member will help you!
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